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We are anga ai. We are reshaping the Telco customer experience

Empowering telecom operators with AI-powered multichannel chatbot agents that optimize sales and customer service, improving efficiency and customer satisfaction.

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Our Solutions

Join the Future of AI for Telco Operators

​Discover our range of AI solutions designed to enhance telecom operators' sales and customer service.

AI-Powered Customer Engagement & Sales Automation

Our AI agents proactively interact with customers, providing instant support, resolving queries, and driving seamless sales conversions.
Key Features: Automated follow-ups, proactive engagement, real-time query handling.

Process-Driven AI Implementation

Designed to guide customers efficiently through end-to-end telecom processes, reducing friction and improving customer experience.
Key Features: AI-driven workflow automation, smart redirection to human agents only when necessary.

Multilingual & Multimodal Communication

Our AI agents support multiple channels, including WhatsApp, Messenger and SMS, in unlimited languages and interact via text and voice, ensuring accessibility for diverse customer bases.
Key Features: AI-powered voice & text chat, multilingual capabilities.

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Seamless Integration Across Platforms

Optimized for WhatsApp-first engagement and seamlessly integrates with multiple telecom communication channels.
Key Features: WhatsApp-first strategy, omnichannel support (social media, websites, operator apps), CRM integration.

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Scalability & Customization

ANGA’s AI solutions are built to scale with telecom operators and adapt to unique market needs with rapid deployment.
Key Features: Flexible AI configurations, rapid implementation (2-3 weeks), tailored AI solutions for telecom.

Our Services

About Us

Our Mission

Empowering telecom operators with cutting-edge AI-driven automation, revolutionizing customer engagement, sales, and support processes to enhance efficiency, reduce costs, and improve user experience.

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Founded by telco and tech executives with decades of experience. At anga ai, we are committed to excellence and technological innovation to provide high-quality solutions to our clients, the world's leading telco operators.

With global presence (offices in the UK, the UAE, Ireland and Bolivia), and the ability to serve any Telco in the world, providing our customers AI specific for their needs based on deep understanding of their business challenges.

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Use cases

Mobile Post Paid

  • Billing & Payment Management reflects the core need to pay bills and track charges.​

  • Usage & Data Management ensures transparency and helps users avoid unexpected charges.​

  • Plan & Add-On Management allows customization and optimization of services.​

  • Account & Profile Management handles personal data and SIM/device configurations.​

  • Customer Support & Troubleshooting enables subscribers to resolve issues on their own or easily escalate.​

  • Loyalty, Rewards & Referrals boosts customer engagement and retention.

Mobile Pre-Paid​

  • Balance & Payment Management covers the core financial transactions.​

  • Usage & Data Management focuses on providing transparency and control over consumption.​

  • Plan & Add-On Management allows customers to customize their service mix.​

  • Account & Profile Management deals with personal data and SIM-related configurations.​

  • Customer Support & Troubleshooting enables users to solve issues on their own and escalate if necessary.​

  • Loyalty, Rewards, & Referrals enhances user engagement and retention.

Home Internet

  • Billing & Payment Management ensures customers can view and settle their bills conveniently.​

  • Usage & Data Management helps users monitor data usage and avoid surprises.​

  • Plan & Add-On Management lets customers adapt their service to changing needs (including streaming subscriptions).​

  • Connection & Device Management empowers customers to handle Wi-Fi setup, parental controls, and device troubleshooting on their own.​

  • Account & Profile Management keeps personal and security details updated.​

  • Customer Support & Troubleshooting provides quick resolutions to issues and a path to escalate if needed.​

  • Loyalty, Rewards & Referrals fosters customer engagement, satisfaction, and word-of-mouth promotion.

Contact

anga ai is the trading name of Anga Networks Ltd

Registered Address: 124 City Road, London, England, EC1V

Email: milenka@anga.ae

Have questions about our services? Contact us today and our team will be happy to assist you.

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